FAQ

Contact iSeller Support Team

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Written by Chee Sing
Updated over a week ago

What's New in iSeller 2

Learn about the improvisation and new features obtained by updating to iSeller 2.

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Written by Chee Sing
Updated over a week ago

Live Chat in iSeller Admin App

This article explains the Live Chat features in the iSeller Admin App.

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Written by Chee Sing
Updated over a week ago

Live Chat in iSeller Admin (iPhone)

This article explains the Live Chat features found in iSeller Admin for iPhone.

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Written by Cheah
Updated over a week ago

Live Chat in iSeller Admin (iPad)

This article explains the Live Chat features found in iSeller Admin in the iPad.

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Written by Cheah
Updated over a week ago

Things to Do When Critical Error di POS

This article explains the steps you can take to resolve POS critical errors.

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Written by Cheah
Updated over a week ago

Optimal Image Settings

Recommended image resolution, sizes, ratio for each type of banner in your iSeller online store.

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Written by Chee Sing
Updated over a week ago

[POS App] Offline Payment For Digital Transactions With Mark Paid Features

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Written by Cheah
Updated over a week ago

[POS App] Automatic Checkout Feature After Order Completed

This article explains the automatic checkout feature when an order is complete.

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Written by Cheah
Updated over a week ago

[POS App] Displays Labels for Variants / Combo Sets / Modifiers

This article explains how to display labels for variants, comboset and modifiers available.

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Written by Cheah
Updated over a week ago

[POS App] Manage orders that have been fulfilled automatically

This article will explain the steps to manage orders that have been fulfilled automatically.

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Written by Cheah
Updated over a week ago

Send Registration Email

Learn how to do customer promotions by sending a registration email.

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Written by Chee Sing
Updated over a week ago

Creating a Pre-Order

This article explains the steps to create pre-order.

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Written by Chee Sing
Updated over a week ago

How to Deactivate Registers in iSeller POS

Learn how to deactivate registers in iSeller POS.

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Written by Cheah
Updated over a week ago

Make Orders with Partial Payments

This article will explain the steps for making a partial payment order.

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Written by Cheah
Updated over a week ago

Inventory Process for Different Types of Order

This article explains the inventory process for different types of orders such as the number of stocks and others.

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Written by Chee Sing
Updated over a week ago

Buying Price Adjustment

Learn how to adjust the wrong purchase price in your store.

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Written by Chee Sing
Updated over a week ago

Payment Data Discrepancy Check

This article explains the steps for checking discrepancies in payment data.

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Written by Chee Sing
Updated over a week ago

Reset Password

This article will explain how to reset the password on your store.

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Written by Cheah
Updated over a week ago

Duplicate a Product

Learn how to duplicate products in your store.

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Written by Chee Sing
Updated over a week ago

Employee Access Recommendations

This article aims to provide access rights recommendations for employees in your store.

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Written by Cheah
Updated over a week ago

Setting Subtotal Position on Receipt

Learn how to change the position of Subtotal on receipt.

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Written by Chee Sing
Updated over a week ago

Converting Standard Products into Composite Products

Learn how to turn standard products into composite products in your store.

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Written by Cheah
Updated over a week ago

Saved Report Settings

Learn how to a save report formats by adding dimensions or metrics to make it easier for future reference.

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Written by Chee Sing
Updated over a week ago

iSeller Payout Express

This article explains iSeller Payout Express features, benefits and how to activate them.

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Written by Chee Sing
Updated over a week ago

Legacy Payment Settings

Learn about the settings for activating digital payments in your store one by one.

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Written by Chee Sing
Updated over a week ago

Get Checkout Link

Learn how to generate checkout links to make it easier for you to post on social media.

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Written by Chee Sing
Updated over a week ago