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International Integrated Courier Shipping Arrangements
International Integrated Courier Shipping Arrangements

Learn how to set up service types, free shipping, price adjustments, and connect the API to international integrated couriers.

Written by Cheah
Updated over a week ago

International Shipping is a service that supports shipping overseas. Shipping costs listed at checkout will be calculated according to the address you set on the sending address settings page.

For international shipping arrangements, please click on the pen icon as shown below.

Unlike domestic shipping, in international shipping arrangements, you can choose a destination country that can shop at your online store. For example, you only want to sell abroad in certain countries such as Singapore, Malaysia, and Japan.

Then in the service section, you can choose the type of courier service you want. You can learn about shipping by DHL on the official DHL Indonesia website. You can also compare the shipping service fees provided by DHL.

Then you can arrange free shipping, if you want to free customers from shipping costs. Please activate the free shipping feature as shown below.

Then additional settings will open as shown below.

Apply To is used to set what type of service you want to use free shipping. You can only choose one or all services . If you want to choose several shipping for free, you can set it on the promotion menu. Read more in the Promotion Conditions article in the Shipping Based Discount subtitles.

You can also set a maximum discounted price. For example, if you enter IDR 15,000 as the maximum price, the first IDR 15,000 will be free when a customer checks. You can also charge 0 (zero) for unlimited costs, which means customers will get a full discount on shipping costs.

In the customization section, you can add shipping costs that will be charged to the Customer to anticipate if there are additional costs from the courier. You can add the fee based on percentage and / or amount.

Enter the percentage if you want the adjustment fee to be calculated from the shipping fee. For example, you enter 10% as an adjustment fee. If the shipping fee is IDR 9,000, then the adjustment fee that will be charged is IDR 900, and the total cost that the customer will pay as the shipping fee is IDR 9,900. Adjustment fees by percentage will vary depending on the shipping cost.

If you don't want changing costs for adjustments, you can choose the calculation based on the amount. For example, if you enter IDR 1,000 and the shipping fee is IDR 9,000, the total shipping fee that will be charged to the Customer is IDR 10,000.

In the Account Information section, iSeller provides a feature where you can enter your personal API Key and Username according to the courier involved. All shipping transactions will be recorded by the courier on behalf of the registered API Key and Username. Shipping costs will still be deducted from the payout report.

Click Save button to save the settings.

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