This article explains how to exchange the loyalty points that have been earned by your customers. Your customers can exchange loyalty points as a payment method, or purchase products using the loyalty points.
Exchange Loyalty Points
To redeem loyalty points, please click on the Marketing menu and then the Loyalty sub-menu. The Exchange Loyalty Points panel can be seen in the image below.
Exchange Points for Payment
This feature allows your customers to pay for orders using loyalty points. To activate this method, please activate the Exchange Point for Payment feature.
When you activate the button, you will find a new display where you can set the number of loyalty points that will be used as the nominal value of payment.
In the picture above we can see that your customer can exchange 100 Points as a payment of Rp 50,000 (fifty thousand Rupiah).
Exchange Points for Products
This feature allows your customers to exchange a certain number of loyalty points for products registered in your store.
To activate this method, please activate the Exchange Point for the Product feature.
When you activate the button, you will find a new look, please click Add Options. In the next display, you can set the number of loyalty points that will be used to buy certain products.
In the picture above you can see the number of points that will be used to buy certain products. For example in the top row, you can exchange 1000 loyalty points for 1 Batik Alur Sekar.